Shipping & Returns

 

Delivery.  Please allow 3-4 days for processing of orders. For custom orders please allow a production time of 2-3 weeks.  If the items are backordered, we will notify you Shipping & Handling fees are the responsibility of the buyer.

Returns. All custom sales are final with the exception being damages/defects. If a product is damaged or defective, we will exchange it for the same item. All other returns are avaialble for store credit only.  Return shipping is the responsibility of the buyer. Please contact us before returning the item.

Shipping.  Buyer pays insurance and shipping on items. 

These terms are subject to change at any time, please check back before each order.

By placing your order, you agree to Susan Freda Studio’s policies.

 

Thank you so much for your interest in our work!

 

Sue Freda
Owner/Designer
Susan Freda Studios