Susan Freda Studios Shop Policies
Returns
JewelryJewelry may be returned or exchanged within 7 days of delivery. Pieces must be unworn and in original condition.
Custom and commissioned jewelry is final sale.
Sculpture & Fine ArtAll sculpture and fine art are final sale.
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Commissions
We accept a limited number of commissions.
To begin, please inquire by email or phone.
A 50% non-refundable deposit secures your commission and initiates the work.
Upon completion, photographs will be provided for approval. The remaining balance is due prior to shipment.
Commissions typically require 6–8 weeks. Please inquire for current lead times.
All commissioned works are final sale.
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Shipping
Shipping is included on all jewelry.
Shipping for sculpture and fine art is calculated separately and invoiced prior to dispatch.
All works are professionally packed and fully insured.
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Studio Visits
Private studio visits are welcomed by appointment.